When you use the Flux EV website, mobile application (“App”), products, or services (collectively, the “Services”), you inherently trust us with your information.
For California Residents: California residents can view their specific privacy rights here. California residents can view the California-specific opt-out notice here for certain financial information.
What Information We Collect.
Personal Information. “Personal information” is defined as any information that you may provide to us that can be used to identify you individually, including, but not limited to, contact information, home address, fax numbers, driver’s license number, state identification card number, bank account number, credit card or debit card number, passport number, alien registration number, as well as any company account number that we assign to you.
Non-personal Information. You can use certain Services to obtain certain information without revealing any personally identifiable information. During these types of visits, we may collect, analyze, or share such information on an anonymized basis. We use this information to generate statistics and measure the activity of our Services in order to improve the usefulness of the Services and the customer experience.
How We Collect Information.
Information You Provide: When you use our services, we may collect personal information that you provide via forms, applications, surveys, other online fields during your usage of the Services. We also collect information from third parties. This information may include, but is not limited to, your name, postal or email address, Social Security number, mobile telephone number(s), username and password.
Information We Collect Passively: We may passively collect information such browser type, ISP, referring/exit pages, operating system, access date/time stamp, and clickstream data. We use this information to improve the usability of our Services.
Additionally, we use data analytics tools like Google Analytics and other third-party technologies to understand how users interact with our advertisements and Services. For more information, you can visit www.google.com/policies/privacy/partners/ (“How Google Uses Information From Sites Or Apps That Use Our Services”). You may opt out of receiving certain advertising tailored to you from third parties. If you would like to opt out of behavioral advertising or to learn more, please visit: http://www.aboutads.info/choices/ or https://policies.google.com/technologies/ads or http://optout.networkadvertising.org/?c=1#!%2F. Options you select are browser and device specific.
We adhere to the Digital Advertising Alliance’s (“DAA”) Self-Regulatory Principles. We may partner with third party companies that collect web viewing data from our Services as well as from other non-affiliated websites and mobile apps over time in order to infer your interests and to deliver more relevant advertising to your browser or device, as well as browsers and devices associated with you. This type of advertising is known as interest-based advertising. To learn more about this type of advertising for your browser, and your choices about it for companies that participate in the Digital Advertising Alliance’s (“DAA”) WebChoices tool, you can visit www.aboutads.info/choices. To learn about your choices about this activity on your mobile device for companies that participate in the DAA’s AppChoices you can download the appropriate version of the app from www.youradchoices.com/appchoices. When you exercise choice through these tools, data will no longer be collected from that browser or device for interest-based advertising, and data collected from associated browsers or devices will not be used on the browser or device for interest-based advertising on the browser or device where choice was exercised.
How We Use Your Information.
We use this information to:
- Process your request for Services, products or information and verify your identity;
- Improve the quality of our Services and develop new ones;
- Improve security by protecting against fraud and abuse;
- Allow you to access Services and accounts, and to service your account;
- Communicate with you about the Services and your accounts;
- Provide you with personalized offers;
- Provide technical support to the Services;
- Comply with applicable legal requirements and protect our legal rights and the legal rights of our users and other third parties;
- Conduct analytics and measurement to understand how our Services are used;
- Engage in other legitimate business activities as permitted by law; and
- Comply with your requests and to carry out any specific purposes for which we have obtained your consent.
How We Share Your Information.
We may share your information with third parties to provide the Services you have requested. This may include companies that assist us in processing transactions, preparing and mailing statements, performing marketing services for us, or financial service providers.
We may also share your personal information in the event of a potential or actual merger, asset sale, financing, corporate divestiture, reorganization or acquisition involving our business, including any transfer made as part of insolvency or bankruptcy proceedings. We may share information about you with our affiliates (i.e., other companies in the Flux family) and with nonaffiliates for analysis, market research and marketing purposes as allowed by law. We may also disclose information about you as required or permitted by law, such as to comply with a subpoena, respond to inquiries from government authorities, or defend legal actions. Finally, we may disclose your personal information as otherwise permitted or required by law.
To protect the confidentiality and security of your personal information transmitted to us, we maintain appropriate administrative, technical, and physical safeguards that comply with applicable federal standards. We restrict access to the personal information obtained from our website to only those employees, agents, and contractors who need it to do their jobs. If you choose to complete and submit a credit application to us, or to access your account through our App, your personally identifiable information will be transmitted via an encryption process. We also require our service providers with whom we contract to protect customer information, and to use the information they collect or receive for the sole purpose of providing the services they provide for us. Please note, however, that no data transmission over the Internet or other network can be guaranteed to be 100% secure. It is your responsibility to keep your username and password confidential and safe. We will retain your information as needed for the purposes of servicing your relationships with us, if any, and for internal analysis in compliance with applicable laws and regulations.
At Flux, we keep your information as long as required by law or as necessary to provide you with our Services. When we no longer have a business need to process your personal information of legal requirement to retain such information, we will either delete or anonymize it per your request. If this is not possible, then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Third Party Links.
Your Rights and Choices.
At this time, our Services do not respond to do-not-track signals.
You can ‘Request to Delete’, ‘Request to Know’, or ‘Request to Opt Out’ by emailing us at email@example.com.
Changes to this Policy.
Our Services are not directed to individuals under the age of 18 and we do not knowingly collect personal information from individuals under the age of 18. If you believe that we have personal information about a child, please notify us immediately, and we will delete the information quickly as possible
If you have any questions, please contact us at firstname.lastname@example.org.
Last Updated: August 31, 2022